Privacy Policy

1. Information We Collect

To provide accurate medical evaluations, diagnosis, and long-term care management, we collect personal and medical details including:

• Patient name, age, contact phone number, and residential address.
• Clinical history, existing medical records, previous prescriptions, and lab test reports.
• Vital measurements (blood glucose, blood pressure, SPO2, body weight, metabolic indicators).
• Appointment scheduling information through our clinic helpline or online booking widget.

2. How We Use Patient Information

Your medical and personal information is strictly used for clinical purposes:

• Formulating diagnosis, personalized treatment regimens, and dosage monitoring.
• Coordinating follow-up consultations and prescription refills.
• Sending appointment confirmations, clinic timing notifications, or urgent health reminders.
• Maintaining regulatory compliance and ethical clinical records as required by medical authorities.

3. Medical Confidentiality & Protection

We implement strict physical and administrative safeguards to keep your clinical records confidential. We do not sell, rent, commercialize, or disclose patient data to third parties for marketing purposes.

Information is only shared if required by statutory medical laws, public health orders, or with authorized diagnostic centers upon the explicit consent of the patient or their immediate guardian.

4. Third-Party Widgets & Integrations

Our website utilizes trusted digital health scheduling widgets (such as DocSarthi) to facilitate appointment booking. Data submitted through appointment widgets is transmitted through encrypted protocols strictly for booking confirmation.